Features
Tools and features for results
We've spent the last two decades crafting features that will make your life easier. Take a scroll to see what's on offer - or get in touch if you're after something specific. We're big fans of a good challenge.
Ticketing
Every ticket type, every payment option, capped fees - built to sell more, faster.
Capped fees, no surprises
GA, seated, combo & VIP
Fast settlement in days
- Multiple ticket types - GA, seated, combo, multi-day, or VIP
- Memberships and festival passes
- Flexible pricing tools including dynamic and FLEXi pricing options
- Branded event pages with custom design and no external advertising
- Custom discount codes, presales, and holds
- Fast post-event settlement - with funds transferred within days
- Supports free and paid eTickets
- Charitable donations and gift vouchers
- Multiple payment options - credit cards, Afterpay, PayPlan, EFTPOS, and bank transfer
- Tailored event hubs - bring all your festival or multi-event pages together in one place
- Built-in refund and transfer management
- Real-time ticketing data, sales insights, and reporting dashboards
- General Admission / Reserved Seating options
- Pricing options per seat and cascade ticket pricing
- Transparent pricing with capped fees across events
- Intuitive Box Office system for in-person and phone sales
- Easy event setup with dedicated local support
- Seamless integration with marketing and reporting tools
Tech and Innovation
Locally built technology that keeps entry fast, secure, and on-brand.
ePASS™ digital wallet
Fraud & bot protection
Cloud-based & scalable
- Locally developed and supported technology stack
- ePASS™ digital ticket wallet for secure mobile entry
- Integration options via API for CRM, POS, or access control systems
- Fast, mobile-friendly platform, built to comply with GDPR / NZ Ticketing Code of Practice
- RFID and wristband integration for multi-entry access and cashless payments
- White-label functionality to host events under your own brand
- Cloud-based infrastructure for stability and scalability
- Secure payment gateway with fraud detection and bot protection
- Real-time scanning and entry validation via mobile app or handheld device
Operational support
Real people, on the ground or on call, so event day runs itself.
NZ-based on-site support
Real-time entry & sales data
Hardware training & hire
- Onsite and remote event operations support from experienced NZ staff
- Pop-up box office capability in greenfield or remote sites
- Scanning and access control tools
- Real-time sales, entry, and performance reporting during events
- Tailored staffing solutions to fill operational gaps
- Flexible ticket printing and access pass options
- Remote and onsite hardware training for staff and volunteers
- Public or private event listing options
- Pre-event consultation and planning assistance
- Full range of scanning equipment and hardware hire
- Real-time access control with live capacity monitoring
- Automated event reminders and pre-event customer communications
Marketing and Insights
Reach more ticket buyers and see exactly how every event performs.
Reach 1M+ Kiwi ticket buyers
Live reporting dashboards
Built-in email & promo tools
- Reach 1M+ Kiwis - tap into our national database of ticket buyers
- Exportable sales and attendance reports by date, event, or ticket type
- Pre- and post-event email tools for surveys or promotions
- Real-time reporting and analytics dashboards
- Event promotion via newsletters, website features, and social media
- Attendee data access within privacy-compliant frameworks
- Secure self-service access for comps, holds, and internal allocations
- Tailored event landing pages for centralised marketing
- Customisable reporting dashboards with live data visualisation
- Optional add-on marketing packages and sponsored placements
- Donation functionality for fundraising or community events
“Once again, a huge thank you for all your work and support on the 2025 Chocolate & Coffee Festival. I could not do this without you all. The service, support and professionalism have, as always, been AMAZING.”
