FEATURES
Tools and features for results
We’ve spent the last two decades crafting features that will make your life easier. Take a scroll to see what’s on offer - or get in touch if you’re after something specific. We’re big fans of a good challenge.
Ticketing
Multiple ticket types - GA, seated, combo, multi-day, or VIP
Memberships and festival passes
Flexible pricing tools including dynamic and FLEXi pricing options
Branded event pages with custom design and no external advertising
Custom discount codes, presales, and holds
Fast post-event settlement - with funds transferred within days
Supports free and paid eTickets
Charitable donations and gift vouchers
Multiple payment options - credit cards, Afterpay, PayPlan, EFTPOS, and bank transfer
Tailored event hubs - bring all your festival or multi-event pages together in one place
Built-in refund and transfer management
Real-time ticketing data, sales insights, and reporting dashboards
General Admission / Reserved Seating options
Pricing options per seat and cascade ticket pricing
Transparent pricing with capped fees across events
Intuitive Box Office system for in-person and phone sales
Easy event setup with dedicated local support
Seamless integration with marketing and reporting tools
Tech and Innovation
Locally developed and supported technology stack
ePASS™ digital ticket wallet for secure mobile entry
Integration options via API for CRM, POS, or access control systems
Fast, mobile-friendly platform, built to comply with GDPR / NZ Ticketing Code of Practice
RFID and wristband integration for multi-entry access and cashless payments
White-label functionality to host events under your own brand
Cloud-based infrastructure for stability and scalability
Secure payment gateway with fraud detection and bot protection
Real-time scanning and entry validation via mobile app or handheld device
Operational support
Onsite and remote event operations support from experienced NZ staff
Pop-up box office capability in greenfield or remote sites
Scanning and access control tools
Real-time sales, entry, and performance reporting during events
Tailored staffing solutions to fill operational gaps
Flexible ticket printing and access pass options
Remote and onsite hardware training for staff and volunteers
Public or private event listing options
Pre-event consultation and planning assistance
Full range of scanning equipment and hardware hire
Real-time access control with live capacity monitoring
Automated event reminders and pre-event customer communications
Marketing and Insights
Reach 1M+ Kiwis - tap into our national database of ticket buyers
Exportable sales and attendance reports by date, event, or ticket type
Pre- and post-event email tools for surveys or promotions
Real-time reporting and analytics dashboards
Event promotion via newsletters, website features, and social media
Attendee data access within privacy-compliant frameworks
Secure self-service access for comps, holds, and internal allocations
Tailored event landing pages for centralised marketing
Customisable reporting dashboards with live data visualisation
Optional add-on marketing packages and sponsored placements
Donation functionality for fundraising or community events
"Once again, a huge thank you for all your work and support on the 2025 Chocolate & Coffee Festival. I could not do this without you all. The service, support and professionalism have, as always, been AMAZING."
SDW Events - Chocolate & Coffee Festival
